Open Source Summit + ELC North America 2019

There are plenty of metrics that can be used to measure the health of open source communities such as numbers of contributions/contributors, attendees at events, etc. It is tempting to use many of these same metrics to evaluate community managers' contribution, but in this session, there will be a discussion on why community metrics alone cannot provide a complete picture of community managers' work.

In addition to quantifiable metrics, the session will cover how things like building a sense of community, addressing members' (often intrinsic) motivation, fostering a diverse community, etc. are just as important and thus need to be considered when community managers review their contribution. Just because these are not easily quantifiable doesn't mean there aren't ways to assess progress and the session will provide examples of how these assessments could be made.