August 19-21 - Co-Located Events
August 21-23 - Conference
Hilton San Diego Bayfront - San Diego, CA
More information for Open Source Summit + Embedded Linux Conference North America 2019
Back To Schedule
Thursday, August 22 • 3:00pm - 3:35pm
Issue Management and Bug Triage - Elliotte Rusty Harold, Google

Sign up or log in to save this to your schedule, view media, leave feedback and see who's attending!

Feedback form is now closed.
Too often the bug tracker is where bugs go to be ignored while they fester and breed until they metamorphosize into P0 production emergencies. Regular bug review can prevent neglected issues from getting worse. Tracker pruning prevents backlists from getting out of control, and gives you early warning when the team is falling behind so you can reprioritize. It also enables you to fix more bugs faster, and makes sure the most important issues are addressed promptly.

Certain patterns and practices apply whether you track bugs in Jira, Github, Bugzilla, FogBugz or an Excel spreadsheet. Topics covered include triaging new bugs, priority levels, SLAs for addressing bugs, scheduling time to work on bug management, and what to do with bugs your team doesn’t have the resources or time to fix.


Elliotte Rusty Harold

SWE, Google
Elliotte Rusty Harold is originally from New Orleans to which he returns periodically in search of a decent bowl of gumbo. However, he currently resides in the Prospect Heights neighborhood of Brooklyn with his wife Beth and dog Thor. His books include Java I/O, Java Network Programming... Read More →

Thursday August 22, 2019 3:00pm - 3:35pm PDT
Aqua Salon AB