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August 19-21 - Co-Located Events
August 21-23 - Conference
Hilton San Diego Bayfront - San Diego, CA
More information for Open Source Summit + Embedded Linux Conference North America 2019
Growing & Sustaining OS Communities [clear filter]
Wednesday, August 21
 

11:30am PDT

Best Of Breed Tools For Building An Open Source Community - Jono Bacon, Jono Bacon Consulting
If you are building an open source community, you need simple, extensible tools that you can work with and deliver results quickly and easily. Problem is, out of the hundreds of tools out there, which ones do you pick?

In this new presentation from leading open source community consultant, Jono Bacon, he will recommended which off-the-shelf open source tools he has found to be most effective. These recommendations will cover code hosting, issue tracking, websites, blogs, social media, community platforms, discussion, productivity, and more.

Not only this, but he will provide concrete recommendations for how to use and integrate these tools as effectively as possible.

Sharpen your open source toolbox and be sure to get along to this session!

Speakers
avatar for Jono Bacon

Jono Bacon

Founder and CEO, Community Leadership Core
Jono Bacon is a leading community and collaboration speaker, author, and podcaster. He is the founder of Jono Bacon Consulting which provides community strategy/execution, workflow, and other services. He previously served as director of community at GitHub, Canonical, XPRIZE, and... Read More →


Wednesday August 21, 2019 11:30am - 12:05pm PDT
Aqua Salon F

12:20pm PDT

Lessons Learned Implementing ChatOps (DevOps + Messaging) - Corey Hulen, Mattermost*
Email overload, distributed teams and excessive meetings have caused many organizations to move their DevOps teams to messaging platforms and thus adopt ChatOps workflows. With thousands of open source installs and hundreds of customer implementations, we have a few lessons to share on interesting DevOps workflows, how incidents can be effectively communicated across distributed teams and what messaging in secure and regulated environments should look like. The main takeaway? Open source software and open APIs give organizations the freedom to adjust their communications infrastructure to their specific needs and transition successfully to ChatOps.

Speakers
avatar for Corey Hulen

Corey Hulen

Co-founder and CTO, Mattermost, Inc.
Corey Hulen is the CTO and co-founder of Mattermost, Inc., creators of the open source enterprise messaging workspace built for privacy-conscious organizations. Prior to Mattermost, he founded Tempo AI, a machine intelligence startup spun out from Stanford Research Institute, which... Read More →



Wednesday August 21, 2019 12:20pm - 12:55pm PDT
Aqua Salon F

2:25pm PDT

FOSS Events: Get Out There and Run One! - Deb Nicholson, Software Freedom Conservancy
When you love your community, you want to see it grow and become stronger. And if you are also lucky enough to have a little extra time and enthusiasm? Well, then it might be time to run an event. Many FOSS projects have been down this path, so you won't need to start from scratch. This talk will cover:

* Setting the scope for your event
* How to find folks to work with
* Creating a plan for success
* Making sure attendees have a great time

Once you have a solid plan in place, running a community event can be very rewarding. Attendees will walk away with a checklist and a strategy for finding the resources they'll need to put on an inspiring community event.

Speakers
avatar for Deb Nicholson

Deb Nicholson

Director of Community Operations, Software Freedom Conservancy
Deb Nicholson is a free software policy expert and a passionate community advocate. She is the Director of Community Operations at Software Freedom Conservancy where she supports the work of its member organizations and facilitates collaboration with the wider free software community... Read More →


Wednesday August 21, 2019 2:25pm - 3:00pm PDT
Aqua Salon F

3:15pm PDT

Seven Hard Truths About Open Source Community - Karen Chu & Matt Butcher, Microsoft*
In OSS, managing a project may not get easier as it gets more successful. We like to think that attracting lots of users means success, & success means spreading the workload. But sometimes managing a successful OSS project actually comes with unexpected work. In this talk, we cover hard lessons learned from managing OSS projects:

1.More than code needs to be open–ex. using HackMD, not Google Docs (some countries can't access Google -- this is a roadblock to openness)
2.Multiple projects, same team–one team managing many projects has its own pros/cons
3.Bad actors in the space - how to deal with them
4.Open decision making is part of OSS–making trade offs w/ time, resources & features
5.Branding is more important expected–Devs care that your website is pretty+logo is hip
6.Success=criticism–Pioneering a new space means early benefits but critics catch up
7.Pick sustainable tooling–Freemium/limited tools can cause churn in projects. What happens when you’ve used up your free allotment?

Speakers
avatar for Matt Butcher

Matt Butcher

Principal Software Development Engineer, Microsoft Azure
Matt does cloud native open source development at Microsoft, where he has worked on Brigade, Helm, Krustlet and others. Matt is the author of a bunch of books and articles, most recently O'Reilly's book "Learn Helm" (with Matt Farina and Josh Dolitsky). When not coding, Matt enjoys... Read More →
avatar for Karen Chu

Karen Chu

Community PM, Microsoft
Karen Chu is a Community PM on the Microsoft Azure Container Compute Upstream team with a focus on open source tools such as Helm, CNAB, Brigade, CNAB, and more. She is a CNCF Ambassador, meet-up organizer, and conference organizer. She has also worked The Illustrated Children’s... Read More →



Wednesday August 21, 2019 3:15pm - 3:50pm PDT
Aqua Salon F

4:20pm PDT

Avoiding the Ivory Tower When Building Platform Teams - Alexander Grigoryan, Walmart
Many product development teams feel that their framework/infra teams are in an ivory tower. That they are disconnected from the day to day worries, goals, and timelines of the product development team. My platform team was unfortunately viewed in the same way. Find out why it’s an easy situation to fall into, what we are doing to avoid it, and if you’re in a product team - how to work with infra team.

Speakers
avatar for Alexander Grigoryan

Alexander Grigoryan

VP of Engineering, Walmart
Alex is the head of engineering for the Online Grocery business and the Application platform team at WalmartLabs. Online Grocery is currently the fastest growing business within Walmart and Application platform is responsible for the development of Electrode, an open source project... Read More →


Wednesday August 21, 2019 4:20pm - 4:55pm PDT
Aqua Salon F

5:10pm PDT

Open Source Lifecycles: Moving from Source Available to Open Source to Open Governance - Travis Broughton & Beatriz Palmeiro, Intel
Many projects have begun inside a company, only to be released and ultimately built into a community. Travis and Amy have had experience with several such projects, from ACRN to Kata Containers and beyond, that have gone from internally managed to source published on GitHub and then transitioned to a 3rd party with an open, elected governance body. This talk will outline this open source project lifecycle and a set of advocacy activities to manage these transitions.

It will also provide answers to some of the following common questions:
- How do I convince my company to release the source code for a project?
- How can my project manage the FUD around “giving up control” when opening governance to the community?
- How can my project manage the transition from closed to open governance?

Speakers
avatar for Beatriz Palmeiro

Beatriz Palmeiro

Community Manager, Intel Corporation
TB

Travis Broughton

Advocacy Manager, Intel
Travis leads the advocacy team at Intel's Open Source Technology Center, focusing on Intel's upstream contributions. He previously spent 15 years in Intel IT, where he was an enterprise architect. He has previously given talks on the Akraino community and OpenStack collaboration at... Read More →


Wednesday August 21, 2019 5:10pm - 5:45pm PDT
Aqua Salon F
 
Thursday, August 22
 

11:15am PDT

Becoming the Leader you Need in Open Source - Megan Byrd-Sanicki, Google*
Open source crossed the chasm into mainstream with users in all industries. Maintaining the users’ trust and sustaining innovation is key to open source’s success.

However, in a world where communities are passionate, multicultural, and primarily use online communication, it is challenging to move communities towards a shared vision in a frictionless, sustainable way. Community challenges can impact innovation, putting user adoption at risk and even more importantly, hurting community members.

Stronger open source leadership can address these challenges and there is a call for more leaders in every project. Good news! Every contributor is a leader either through self leadership, leading others, or leading the community, yet most people have never been trained on how to lead.

This talk provides the leadership training you need and covers:
- Why strengthen community leadership
- Key leadership and emotional intelligence principles
- Practical ways to lead as a contributor

Speakers
avatar for Megan Byrd-Sanicki

Megan Byrd-Sanicki

Manager, Research & Operations, Google
Megan Byrd-Sanicki is the Manager, Research & Operations for Google Open Source Program Office. With a decade of experience stewarding and advising open source projects and communities, Megan champions open source citizenship and sustainability within Google and the industry at large... Read More →



Thursday August 22, 2019 11:15am - 11:50am PDT
Aqua Salon F

12:05pm PDT

Open Source Politics 101 - Andrew Sy Kim, VMware
The era of the cloud has undoubtedly made open source software ubiquitous and more important than ever. Yet, the plethora of tech companies that use and contribute to open source has led to conflicting interests and politics amongst many open source communities. Though expected for large open source projects, this can make contributing to open source daunting and unapproachable, especially for new contributors.

Andrew, an active member of the Kubernetes community, will talk about how to embrace and maneuver through open source politics as a new contributor. Drawing from his experience working in the cloud-native ecosystem, he’ll provide practical steps towards building trust and credibility, managing trade-offs, and picking the right battles to become an effective open source contributor.

Speakers
avatar for Andrew Sy Kim

Andrew Sy Kim

Software Engineer, Google
Andrew Sy Kim is a Kubernetes maintainer and works on Google Kubernetes Engine (GKE) at Google.


Thursday August 22, 2019 12:05pm - 12:40pm PDT
Aqua Salon F

2:10pm PDT

Navigating Open Source Governance - Eric Tice, Wipro Limited*
Enterprise Governance is often one of the most neglected topics in many project implementation centric organizations. As companies begin to, or broaden, their adoption of Open Source technologies the importance of a strong and detailed Governance model becomes centric to the success or failure of its adoption. In this presentation Eric Tice will review some of the current challenge’s companies face with Open Source adoption, the importance and principles of sound Governance to help manage these challenges and a model/approach to consider in achieving better Open Source Governance

Speakers
avatar for Eric Tice

Eric Tice

Global Director Technical Architecture and COE, Wipro
I am the Global Director of Strategic Technical Consulting and the COE Lead for the Wipro Lab45 Architecture Team.  I provide strategic consulting services to assist clients with strategic planning, transformation, and the ideation and design of custom solutions leveraging innovative... Read More →



Thursday August 22, 2019 2:10pm - 2:45pm PDT
Aqua Salon F

3:00pm PDT

A Community-generated Content Strategy that Works - Jason Hibbets, Red Hat*
Go behind the scenes at Opensource.com to learn how we are building a community and creating the world's premier open source story telling platform. On average, we publish 90 articles, generate 1.5M page views, and receive 1M unique visits each month.

In this session, we'll look at the content strategy and community building efforts for this publication. Attendees will see the nuts-and-bolts of what we do, including the tools, the metrics, and the strategy that’s helped this project grow site traffic by 10-20% year over year.

This session will:
* Provide details about our content strategy
* Outline the value of our community moderator program
* Share techniques we use to get community-generated content

Speakers
avatar for Jason Hibbets

Jason Hibbets

Senior Community Architect, Red Hat
Jason Hibbets is a senior community architect at Red Hat which means he is a mash-up of a community manager and project manager designing programs for people to participate in communities. His current role involves building community interest for #EnableSysadmin--a knowledge sharing... Read More →



Thursday August 22, 2019 3:00pm - 3:35pm PDT
Aqua Salon F

4:05pm PDT

How Companies and Community Can Work Together To Sustain OSS - Nithya Ruff, Comcast & Deb Nicholson, Software Freedom Conservancy
Note: This will be a diff talk than what we did at FosDem and aimed at the OSSummit audience.

Companies and communities have different goals, different structures and different challenges. This talk will discuss the differences between companies and communities that can lead to friction, confusion and missed opportunities. With one speaker from the company side and one from the community side, we plan to explore this occasionally prickly relationship from both directions. Many of the largest and most successful free and open source software projects rely on a combination of both -- to create new code, address bugs and plan for the future of their codebase. A little more understanding could go a long way towards a more harmonious and efficient working relationship.

In order to build a sustainable future for free and open source software, we're going to need to get more comfortable with each other.

Speakers
avatar for Deb Nicholson

Deb Nicholson

Director of Community Operations, Software Freedom Conservancy
Deb Nicholson is a free software policy expert and a passionate community advocate. She is the Director of Community Operations at Software Freedom Conservancy where she supports the work of its member organizations and facilitates collaboration with the wider free software community... Read More →
avatar for Nithya Ruff

Nithya Ruff

Head, OSPO, Amazon
Nithya is the Head of Amazon’s Open Source Program Office. Amazon’s customers value open source innovation and the cloud’s role in helping them adopt and run important open source services. She drives open source culture and coordination inside of Amazon and engagement with... Read More →


Thursday August 22, 2019 4:05pm - 4:40pm PDT
Aqua Salon F

4:55pm PDT

BoF: How Do I Know if I'm Making an Impact as a Community Manager? - Ray Paik, GitLab
There are plenty of metrics that can be used to measure the health of open source communities such as numbers of contributions/contributors, attendees at events, etc. It is tempting to use many of these same metrics to evaluate community managers' contribution, but in this session, there will be a discussion on why community metrics alone cannot provide a complete picture of community managers' work.

In addition to quantifiable metrics, the session will cover how things like building a sense of community, addressing members' (often intrinsic) motivation, fostering a diverse community, etc. are just as important and thus need to be considered when community managers review their contribution. Just because these are not easily quantifiable doesn't mean there aren't ways to assess progress and the session will provide examples of how these assessments could be made.

Speakers
avatar for Ray Paik

Ray Paik

Community Manager, GitLab
Ray is a Community Manager at GitLab where he is helping to grow the community of contributors to GitLab. Prior to GitLab, Ray was responsible for the day-to-day operation of the Open Platform for NFV (OPNFV) community since its launch in 2014. He has over 15 years of experience in... Read More →


Thursday August 22, 2019 4:55pm - 5:30pm PDT
Aqua Salon F
 
Friday, August 23
 

11:30am PDT

Pass the Torch Without Dropping the Ball: Lessons in Community Management - Rich Bowen, Red Hat
A replacement plan/document is a great community resource, even when you’re not being replaced.
Two years ago, as the role of OpenStack community manager at Red Hat was moving from one person to another, we started thinking about what needs to be in place to effectively transition a role. More generally, we started thinking about planning, and documenting, for your eventual replacement.

We’ll talk about what worked, what didn’t, and what had unexpected benefits for the larger community.

Speakers
avatar for Rich Bowen

Rich Bowen

Community Architect, Red Hat
Rich is a community architect in the Open Source Program Office, where he has responsibility for the CentOS community. He's been at Red Hat for 8 years, and doing open source things for 20+ years. Rich is the VP of Conferences at the Apache Software Foundation.


Friday August 23, 2019 11:30am - 12:05pm PDT
Aqua Salon F

12:20pm PDT

How to Grow Communities, Not Just Code - Ruth Suehle, Red Hat*
Good code isn't enough for a successful open source project. First of all, only you know how to use what you've made. Maybe it's time for a little UI and UX help? At the very least some documentation! Next, how is anyone else going to find what you've created? And that's only the beginning. Ruth Suehle, manager of Red Hat's Open Source and Standards community leadership team, will take you through examples of the best and the worst, from projects large and small, to help you see what you need beyond your code to build a successful open source project and community.

Speakers
avatar for Ruth Suehle

Ruth Suehle

Director, Community Outreach, Open Source Program Office, Red Hat
Ruth Suehle is Director of Community Outreach in Red Hat’s Open Source Program Office. She is also executive vice-president of the Apache Software Foundation, co-chair of the Free and Open Source Software SIG in the International Game Developers Association (IGDA), and governing... Read More →



Friday August 23, 2019 12:20pm - 12:55pm PDT
Aqua Salon F

2:25pm PDT

A Community that Meets Together, Flourishes Together - Michael Jang, ForgeRock*
Communities help you leverage and sustain Open Source Software. But how can you grow a sustainable community?

While online communities are great, there is no substitute for human face-to-face interaction. Many communities provide that connection through meetups.

In this talk, Mike will share lessons learned as the Write the Docs community has grown from 0 to 44 meetups, with diverse solutions.

Mike will describe how he encourages meetups to find their own way within the Write the Docs community.

At the end of this talk, you’ll be able to:

* Create your own sustainable meetup.
* Document best practices for your meetup community.
* Keep the community focused on a common mission while helping meet local needs.
* Set up a framework where meetup leaders can help each other. We use tools like Slack, video chats, and dedicated meetings at conferences.
Link to slides: https://slides.com/mike-1/global-meetups/   

(Note: As my slides are a work in progress, what I've uploaded in zip format may be obsolete. If you unzip the attachment, open the index.html file in your browser.)

Speakers
avatar for Mike Jang

Mike Jang

Lead Technical Writer, Forescout
Mike Jang is a Lead Technical Writer for Forescout.To figure out what to write, Mike spends much of his time analyzing and testing new software. He also led the Write the Docs meetup team. Write the Docs is a global community of people who care about software documentation. With 45... Read More →



Friday August 23, 2019 2:25pm - 3:00pm PDT
Aqua Salon F
 
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